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Terms of Service | Teafluent

Terms of Service

Terms and Conditions

Teafluent Tea Shop owns and operates the Internet site located at http://www.teafluent.ca (the “Site”). By accessing, browsing, shopping and/or using the pages in this Site, you agree to these terms and conditions (“Terms of Service”) and you attest that you are at least 18 years of age. This agreement contains disclaimers and other provisions that limit our liability. If you do not agree to these Terms of Service, do not access, browse or use this Site. Teafluent may change these terms and conditions at any time without notice. It is recommended that you review these terms and conditions each time you view the site. Your continued use of this site signifies that you agree to be bound by these Terms of Service, as they are amended.

Warranty and Disclaimer

Except as otherwise expressly stated with respect to our products, all contents of the Site are offered on an "as is" basis without any warranty whatsoever either expressed or implied.

Teafluent does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations of Liability

In no circumstances will Teafluent or its suppliers be liable for any damages, losses or expenses, whatsoever, of any kind, including, without limitation, damages for loss of data or profit, or due to business interruption, arising out of the use or inability to use the materials on Teafluent’s Internet site regardless if Teafluent or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Personal Information

For an explanation of Teafluent's policies and practices related to the collection, use, and storage of personal information, please read our Privacy Policy.

Use of License

Teafluent grants you a limited non-exclusive license to access and make personal use of this Site.

This license does not include:

  • Any resale or commercial use of this site or its contents.
  • Any derivative use of this site or its contents.
  • Any ability to distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this Site in any way.
  • Any collection and use of any product listings, descriptions, or prices.
  • Any downloading or copying of account information for the benefit of another merchant.
  • Any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Teafluent without express written consent.
  • Any use of meta tags or any other "hidden text" utilizing Teafluent's name or trademarks without the express written consent of Teafluent.
  • Any use of data mining, robots, or similar data gathering and extraction tools.

Revisions and Errata

All materials appearing on Teafluent’s web site could include technical, photographical, or typographical, errors. Teafluent does not warrant that any of the materials on its web site are accurate, current, or complete. Teafluent may make changes to the materials contained on its web site at any time without notice. However, Teafluent does not make any commitment to update the materials.


Teafluent cannot guarantee that any of its products do not contain or have not come into contact with the following: eggs, milk, wheat, peanuts, seafood (fish, crustaceans and shellfish), sesame, mustard, soy, tree nuts or sulphites.

Site Terms of Service Modifications

Teafluent may revise these terms of use for its web site at any time without notice. By using this web site, you are agreeing to be bound by the then current version of these Terms of Service.

Customer Account

It is the responsibility of the customer to maintain the security of their Teafluent customer account. The customer shall be held responsible should any charges or damages be incurred secondary to the customer not taking reasonable care of their customer account and/or password.


All prices listed anywhere on the Teafluent website, unless otherwise noted, are in Canadian dollars (CAD).

Orders & Payment

Teafluent reserves the right to cancel any order at any time for any reason. This includes, but is not limited to, errors in availability or pricing. Purchases must be approved by the third party payment service. Teafluent orders are shipped either through their own delivery service or using a third party shipping service. Teafluent will not be held responsible for any damages, losses or expenses incurred due to shipping. For more information regarding estimated shipping time, please contact us or visit our Shipping & Returns page.


Weekly Subscription:

By purchasing a Weekly Subscription, you agree to an initial and recurring Weekly Subscription fee at the then current Weekly Subscription Rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Weekly Subscription plan at any time, subject to our cancellation policy.

Monthly Subscription:

By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then current Monthly Subscription Rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription plan at any time, subject to our cancellation policy.

Cancellation Policy:

To cancel a subscription, please email [email protected] asking to cancel the subscription. All subscriptions must be cancelled 5 calendar days before the billing period. Any subscriptions cancelled less than 5 calendar days before the billing period will be charged and receive the product of the subscription for the upcoming billing period before being cancelled.

If we do not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amounts due upon demand. Following any such non-payment, we may require you to provide a second valid credit card before continuing to use the Services.

Shipping Information Errors

The customer is responsible for entering the correct address when ordering tea online at www.teafluent.ca. Should an incorrect address be entered, it is the customer’s responsibility to notify Teafluent of the error immediately by emailing [email protected], within 8 hours of placing the order. Otherwise, a shipping charge will apply to return the package and resend it to a corrected address. Shipping charges for packages that must be re-sent to a corrected address vary from $14.00 to $28.00 CAD, depending on the location. For any other information, please contact [email protected].

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